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Please use this form to send us your query. All e-mails will be answered in two business days. Messages sent around holidays or weekends may take more than two weekdays.

You can avoid unnecessary delays by first:

• Checking your Junk Folder and ensuring that our mails have not been diverted there.
• Adding our domain to your mail system's approved senders list. Contact your mail administrator if you need help doing this.
• Checking to see if you receive an auto-responder e-mail immediately after beginning an e-mail thread. If it has not arrived in your Inbox, then it would mean that that message has gone into your Junk Folder. If you fix it, then our subsequent responses will not end up in your Junk Folder and become available in your Inbox.
• Obtaining the Ticket ID from our auto-responder e-mail and quoting it in this message.